FAQs

What file formats can I submit?

I am designing my own artwork and need a template

What is the bleed area?

What are the trim lines?

What is resolution?

What is CMYK vs. RGB?

Why are there fold marks on the template?

How can I make sure my images look right?

What file formats can I submit?

PDF or JPEG

Please be sure to embed all fonts or convert text into outlines.

I am designing my own artwork and need a template

Templates are available for most of our products on the asset page. The link to the asset page it along the bottom navigation on each page. If you don't find the template you are looking for, let us know.

What is the bleed area?

The bleed area is an extension of the outside edges of the document that will eventually be cut off. If you want the color background to extend to the end of the document and not have a white border, any background (color or design) needs to extend to the edge of the bleed area.

What are the trim lines?

The trim lines show the area that your design should stay within to make sure none of it gets trimmed off in the cutting process.

What is resolution?

The resolution is determined using dpi, the number of dots per inch. This gives you an idea of how crisp the final image will print. Most documents should be 300 dpi at their final print size in order to ensure that the image will not be fuzzy. Many images that are found on the internet are a low resolution - usually 72 dpi or less - and cannot be used.

What is CMYK vs. RGB?

Computer monitors use RGB (red, green, blue) color mode while documents are printed in CMYK (cyan, magenta, yellow, black). The printed version will look different from the version you are looking at on the computer screen. Please be sure to create your document in CMYK color mode so what you see will more closely resemble the finished product. Bright colors will often print a bit duller than what you see on the screen. Photos and JPEGs are usually in RGB color mode by default.

Why are there fold marks on the template?

The fold marks show where the brochure, folder, or envelope will be folded. You are welcome to have your design cross the fold mark, but otherwise make sure that it is within the safe margin on the template.

How can I make sure my images look right?

We want you to be happy with your final printing product. Make sure any images you use follow these guidelines for best results:

Images must be saved at approximately 300 dpi at the final print size.

If you are using images from a digital camera, make sure that the camera is set at a high enough resolution so the final image will be at least 300 dpi at the final print size. It is not possible to increase the resolution of a photo after it has been taken. Be careful when cropping your images that the resolution stays at least 300 dpi at the final print size.

If you are scanning images, make sure the scanner is set so the image will be at least 300 dpi at the final print size.

There are many issues involved in using images from the internet. Often these images are at a low resolution of 72 dpi which may result in a fuzzy printed image. There are copyright issues involved with using images found on the internet. It is always better to use your own images when creating your products.